Then you will have the option to change your netID password. You must answer a security question that you have previously set up.

You can log into solar. On the right hand side when you log in, under Security and Personal Data, there is an option that says 'NetID Maintenance.' There is an option that says 'Test Your NetID Password.' If you are still unable to get the password, you can reset your password by clicking 'Click here to set or change your netID password on the netID maintanence page. You have forgotten your netID password completely? If you are not able to answer your security question, you need to submit a ticket on the IT Service Portal.ģ.

To avoid this issue in the future, if you are unsure of your password, you can log into solar. On the right hand side when you log in, under Security and Personal Data, there is an option that says 'NetID Maintenance.' There is an option that says 'Test Your NetID Password.' If you are still unable to get the password, you can reset your password by clicking 'Click here to set or change your netID password on the netID maintanence page. If you have 10 failed attempts into blackboard, the system will automatically lock your account for about 10-15 minutes. Did you accidentally lock yourself out of your blackboard account? If you are not sure, you can check this by logging into solar. On the right hand side when you log in, under Security and Personal Data, there is an option that says 'NetID Maintenance.' You can proceed to set up your netID and netID password.Ģ. All options are optional.Some questions to ask yourself when you are not able to log into blackboard:

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